Today’s consumer expects quick, convenient results. More and more of their everyday needs are being fulfilled on the Internet. Nobody wants to spend hours searching for one piece of vital information or waiting for a return email just to make a purchase.

Usually, customers enjoy self-service on the Web. However, when they want immediate answers, having an immediate conversation is the only way to go. If their questions are answered quickly, they’re much more likely to complete the purchase.

Surveys indicate that many online shoppers stated the number one reason they decide not to follow through after asking for more information was because of slow or nonexistent customer service. 

Nearly three-fourths of the time, consumers simply give up in frustration, even when the website has exactly what they wanted. Think of how many more online sales could be made if customer service was improved. 

In fact, it’s been shown that those who receive assistance while shopping spend up to 50 percent more on their purchases. The companies who provided support also cut customer abandonment rates by up to 45 percent.  It’s amazing what an immediate answer can do to help sales conversion. 

With live voice interaction, you can improve customer relationships and enhance buyer loyalty.

Advantages of VoiceSales™

•  It’s much easier to click a “Connect Me Now!” icon than write down a number,    search for the phone and call. 

•  You don’t interrupt the sale with a constant string of emails going back and forth.

•  It’s a flat, per-call rate; so, it’s much easier to keep track of costs.

•  There’s a better response rate to having a “Connect Me Now!” icon on all pages    throughout the buying process. 

•  It’s a local number instead of a toll-free one, so your telephone costs are    decreased.

•  Reduction in call-handling time.

Voice Sales™ adds value throughout your sales process with a voice-enabled email campaign, voice-enabled ad banners, immediate answers to all consumer questions,
pre-sale customer assistance, and more deals closed. 

Try VoiceSales™ right now with the button below.